pt Maintenance and Facilities
pt maintenance and facilities services are designed to support your core business activity. Our approach is to design a solution that is tailored to meet your requirements and help your business to reduce costs, streamline processes and free up staff resources.
This is achieved by using our UK network of approved contractors to ensure we can service all of your building needs from reactive repairs to planned preventive maintenance to minor refurbishment projects.
We have a caring team of multi-disciplined professional and technical staff who are available to respond to your building needs and resolve the problem in the shortest time possible. Our objective is to remove the hassle factor from your business and provide a quality service that is responsive, dedicated and more importantly represents best value.
Services
The wide range of maintenance and facilities services our team can offer include:
- Building Fabric Reactive Repairs
- HVAC Reactive & Planned Maintenance
- Electrical Reactive & Planned Maintenance
- Cleaning & Female Hygiene
- Pest Control
- Security
- Waste Management
- Fire Detection & Protection
- Asbestos Management & Removal
- Radon Management
- Health & Safety Requirements
- Property Refurbishments
- Disaster Recovery
- Legislative Compliance
Benefits
The key benefits of the maintenance and facilities services delivered by our team include:
- 24/7 365 day cover; out of hours service manned by a directly employed pt member of staff, rather than an external ‘call centre’
- Web based real time job tracking Information Management System (IMS) enabling pt staff to update progress notes and in turn keeping customers continually informed
- Nominated day to day operational member of staff and nominated account holder appointed to provide management information and escalation whenever required
- Facility supported by technical and professional staff including building surveyors, structural surveyors, building services engineers, etc. whenever input or advice is required
- Term Maintenance Contracts routinely and competitively tendered to ensure continuity of best value and quality of service
- Contractors assessed for suitability in terms of health and safety arrangements, insurances, etc. in order to gain approved status
- Monthly consolidated payment regime; only one invoice/payment
- Contractors managed through a rigorous key performance indicator (KPI) process
- Comprehensive financial budget management and forecasting
- Asset management strategies used to identify programmes of work
- Contractor and customer access to web based legislative compliance data and registers
- Works strategically audited by pt surveyors to assess quality and identify defects where applicable
|
|
